Module code: MAN1062

Module provider

Hospitality & Tourism Management

Module Leader

STIENMETZ JL Dr (Hosp & Tour)

Number of Credits


ECT Credits



FHEQ Level 4

JACs code


Module cap (Maximum number of students)


Module Availability

Semester 1

Overall student workload

Independent Study Hours: 117

Lecture Hours: 33

Assessment pattern

Assessment type Unit of assessment Weighting
Examination 90 MINUTE EXAM (CLOSED BOOK) 100%

Alternative Assessment


Prerequisites / Co-requisites


Module overview

Businesses do not exist in isolation. They must operate within a complex and sometimes turbulent environment. The key forces facing businesses are economic, political, legal, technological, demographic, social-cultural, ethical as well as ecological environments. This module examines the influences of various external environments at local, national and international levels on business organisations.

Module aims

This module aims to demonstrate the relationships between businesses and a number of related external environments, with particular attention being paid to the economic, political, legal, technological, social-cultural, ethical and ecological environments. For example, consideration is given to how governmental organisations at local, national and international levels influence business organisation and management, including the increasingly significant role played by the European Union.

Learning outcomes

Attributes Developed
Outline the key features of the environment affecting the conduct of business organisations KC
Give examples of situations where the political, economic, legal and social environment has had a direct effect on business operations PT
Describe the key features of the economic, political, legal, technological and social-cultural environments KC
Classify environmental influences in an appropriate manner KC
Distinguish between internal and external factors affecting business performance KC

Attributes Developed

C - Cognitive/analytical

K - Subject knowledge

T - Transferable skills

P - Professional/Practical skills

Module content

Indicative content includes, but is not restricted to:

Introduction to business environment 
Political environment 
Economic environment
Ethical environment
Social demographic environment 
Technological environment 
Legal environment
International business environment
Analysing and monitoring the changing environment  

Methods of Teaching / Learning

The learning and teaching strategy is designed to encourage students to respond to formal presentations but also take responsibility for their own learning by combining lecture presentations with self-directed learning based around the core text and supporting material on SurreyLearn.

The learning and teaching methods include lectures, directed reading and case studies followed by discussions on SurreyLearn. Electronic voting is used in most lectures. Given the variety of topics covered in this module, two lectures are scheduled every week for 11 weeks, including a two-hour session and a one-hour session per week

Assessment Strategy

The assessment strategy is designed to provide students with the opportunity to demonstrate a comprehensive and accurate understanding of various environmental factors facing businesses and their impacts on business organisations.

Thus, the summative assessment for this module consists of a closed-book examination of multiple choice questions to be held at the end of the semester.

Formative assessment and feedback

The formative assessment consists of an in-class self-assessed test with instant feedback provided by lecturers during the course. 

Reading list


Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2017/8 academic year.