Module code: MANM101

Module provider

Surrey Business School

Module Leader


Number of Credits


ECT Credits



FHEQ Level 7

JACs code


Module cap (Maximum number of students)


Module Availability

Semester 2

Overall student workload

Independent Study Hours: 117

Lecture Hours: 24

Laboratory Hours: 10

Assessment pattern

Assessment type Unit of assessment Weighting
Coursework GROUP PROJECT 30
Coursework INDIVIDUAL 70

Alternative Assessment

Students who fail the group project will carry out an individual computer lab work which is in alignment with the objectives of the module.

Prerequisites / Co-requisites


Module overview

This module is designed to introduce to students the concepts of business processes and the opportunities, benefits and problems process modelling Enterprise Resource Planning (ERP) information systems create for the business organization and its management.

Module aims

This module guides students through advanced concepts of business process modelling. The module provides two sets of objectives. One set of objectives achieved by the Class Lectures highlights the operation of processes and implications for the business organization and its managers. Secondly, the module also exposes students to modelling of business processes using the SAP platform. This objective accomplished in the PC lab will allow students to gain an understanding and hands-on experience of the operation and impact of processes as operationalized by information technology. Each of the topics covered by the course will be critically evaluated to point out the advantages and disadvantages from, information technology driven processes.

Learning outcomes

Attributes Developed
Specify the elements of a business process for Key functional Areas
Identify, analyse processes (troubleshoot problems)
Evaluate impact of process change
Familiarity with and ability to use the SAP R/3 interface
Successfully complete transactions with SAP

Attributes Developed

C - Cognitive/analytical

K - Subject knowledge

T - Transferable skills

P - Professional/Practical skills

Module content

Indicative content includes:

Business process management
System Implementation and Process Reorganization
The procurement Process
Inventory Management and Warehousing
Production Forecasting, Planning and Execution
Enterprise Asset Management
Human Resource Management
Management Accounting
Sales Order Management and Customer Service
Project Management
Data Lifecycle management and Warehousing
Business Intelligence (SAP BW)
Decision Support Tools

Methods of Teaching / Learning

The learning and teaching strategy is designed to:

Total student learning time 150 hours. 

The teaching and learning strategy is designed to emphasise on the one hand Management’s role in process creation and operation within the business environment, while at the same time develop student skills needed to manage and work with the SAP software platform.

The teaching and learning methods are aligned with the module aims and include a weekly lecture and five workshops in the computing laboratory, during which we will work with the SAP platform.

Assessment Strategy

Each student will keep a running report with weekly entries related to the topics discussed in class. In the first week students will pick a large company or subsidiary and apply knowledge from the class session towards the operation of that company and the impact a SAP (or other ERP) system would have on the way operations are accomplished. The weekly entries should be not less than two typed pages (double spaced). The report should be submitted for evaluation no later than 1 week before the exam session and will count towards 70% of the class grade. Needless to say, students who miss multiple class sessions will have a harder time writing the BPM assignment.
Students will receive be graded for completion of the SAP case study work equal to 30% of the class grade. Grades are awarded based on the quality of the Business processes created using the SAP system. The run-down of the operational (accounting) figures for each process reflects the quality of students’ work, and allows direct assessment of what went right/wrong at a glance.

Reading list


Programmes this module appears in

Programme Semester Classification Qualifying conditions
Business Analytics MSc 2 Optional A weighted aggregate mark of 50% is required to pass the module
Operations and Logistics Management MSc 2 Compulsory A weighted aggregate mark of 50% is required to pass the module

Please note that the information detailed within this record is accurate at the time of publishing and may be subject to change. This record contains information for the most up to date version of the programme / module for the 2017/8 academic year.