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This module is designed to introduce to students the concepts of business processes and the opportunities, benefits and problems process modelling Enterprise Resource Planning (ERP) information systems create for the business organization and its management.
This module guides students through advanced concepts of business process modelling. The module provides two sets of objectives. One set of objectives achieved by the Class Lectures highlights the operation of processes and implications for the business organization and its managers. Secondly, the module also exposes students to modelling of business processes using the SAP platform. This objective accomplished in the PC lab will allow students to gain an understanding and hands-on experience of the operation and impact of processes as operationalized by information technology. Each of the topics covered by the course will be critically evaluated to point out the advantages and disadvantages from, information technology driven processes.
- Business processes in general
- Activity diagrams and elements that make up a business process for Key functional Areas
- Modelling business processes, e.g., sequential, and parallel
- Examples and comparison of ‘pure form’ business processes – a manufacturing company, and a service organisation
- Operation of business processes within the organisational structure
- Seeking opportunities to improve on business processes (Business Process Re-engineering)
- Identify how information systems can help improving business processes and what are the relevant trade-offs
On successful completion of this module, students will be able to:
- Specify the elements of a business process for Key functional Areas
- Identify, analyse processes (troubleshoot problems)
- Evaluate impact of process change
- Familiarity with and ability to use the SAP R/3 interface
- Successfully complete transactions with SAP
Indicative content includes:
- Business process management
- System Implementation and Process Reorganization
- The procurement Process
- Inventory Management and Warehousing
- Production Forecasting, Planning and Execution
- Enterprise Asset Management
- Human Resource Management
- Management Accounting
- Sales Order Management and Customer Service
- Project Management
- Data Lifecycle management and Warehousing
- Business Intelligence (SAP BW)
- Decision Support Tools
Methods of Teaching/Learning
The learning and teaching strategy is designed to:
Total student learning time 150 hours.
The teaching and learning strategy is designed to emphasise on the one hand Management’s role in process creation and operation within the business environment, while at the same time develop student skills needed to manage and work with the SAP software platform.
The teaching and learning methods are aligned with the module aims and include a weekly lecture and five workshops in the computing laboratory, during which we will work with the SAP platform.
- Each student will keep a running report with weekly entries related to the topics discussed in class. In the first week students will pick a large company or subsidiary and apply knowledge from the class session towards the operation of that company and the impact a SAP (or other ERP) system would have on the way operations are accomplished. The weekly entries should be not less than two typed pages (double spaced). The report should be submitted for evaluation no later than 1 week before the exam session and will count towards 70% of the class grade. Needless to say, students who miss multiple class sessions will have a harder time writing the BPM assignment.
- Students will receive be graded for completion of the SAP case study work equal to 30% of the class grade. Grades are awarded based on the quality of the Business processes created using the SAP system. The run-down of the operational (accounting) figures for each process reflects the quality of students’ work, and allows direct assessment of what went right/wrong at a glance.
11 July 2016 by LIONS S Miss (Student Serv)